Plain-language notice
Privacy at ReturnRadar
What we store
ReturnRadar stores the purchase information, settings, receipts, and product images you choose to provide. It does not collect full payment-card numbers or banking credentials.
Product lookup
Barcode decoding happens on your device. When you start a lookup, the barcode may be sent to the Open Facts product database. If AI research is enabled, the barcode, retailer, country, and purchase date are also sent to Groq, whose research tools may use search providers such as Tavily to find product and return-policy sources. ReturnRadar does not save the suggested details to a purchase until you apply them and submit the form. Do not use the scanner for information you do not want processed by these services.
AI receipt analysis
When you choose Analyze Receipt, the prepared receipt image is sent securely to Groq so purchase details and printed return wording can be extracted. Unconfirmed extraction results are kept only in the current browser session. The private receipt image and corrected structured result are stored in Supabase only after you review the fields, confirm the deadline, and save. ReturnRadar asks the AI to ignore loyalty identifiers and never retain full payment-card numbers.
Who can access stored purchases
Database row-level security and private, user-scoped file storage are designed so signed-in users can access only their own saved information.
Deadlines
Return dates are calculated from information you enter or suggestions you explicitly apply. AI results can be incomplete or outdated. Policies may have exclusions or change, so you remain responsible for checking the cited retailer sources and your receipt.
Control
You can delete an attached receipt and its AI analysis from the purchase details, export purchase data, and request account deletion from Settings. Account deletion removes associated database records and stored files when the Supabase service role is configured.